Customer

Transportation Notes

Pacific Gas & Electric had a customer-specific OFO in placeSunday but did not extend it.

September 12, 2000

Ohio Retailer Ousted for Delivery Failure

Columbia Gas of Ohio said it had no other choice but toterminate Energy Max of Northeast Ohio from participation in itsCustomer Choice program after the gas supplier failed to delivergas to Columbia for transportation to Energy Max’s 8,000 OhioChoice customers for the majority of August. As supplier of lastresort, Columbia picked up the slack using its own natural gassupply.

September 11, 2000

Ohio Gas Retailer Ousted for Delivery Failure

Columbia Gas of Ohio said it had no other choice but toterminate Energy Max of Northeast Ohio from participation in itsCustomer Choice program after the gas supplier failed to delivergas to Columbia for transportation to Energy Max’s 8,000 OhioChoice customers for the majority of August. As supplier of lastresort, Columbia picked up the slack using its own natural gassupply.

September 11, 2000

Transportation Notes

Pacific Gas & Electric issued a customer-specificlow-inventory OFO that takes effect today.

August 29, 2000

Open Season Starts for Lake Michigan Pipe

Whitecap Energy System, a venture by Coastal Corp. and PeoplesEnergy, has begun an open season to determine customer interest inan underwater line along the western shore of Lake Michigan, fromIndiana and Illinois into southeastern Wisconsin.

June 1, 2000

Transportation Notes

After issuing several customer-specific high-linepack OFOs overthe last couple of months, Pacific Gas & Electric reverted to asystemwide Stage 2 OFO for Saturday’s gas day. The order carriedpenalties of $1/Dth for positive daily imbalances exceeding arelatively stringent 2% tolerance.

May 30, 2000

Transportation Notes

Pacific Gas & Electric issued a customer-specific OFO totake effect today. As of Tuesday morning the utility was projectingabove-target linepack levels through Friday.

April 26, 2000

Utilipro Reorganizes, Cuts Staff

Utilipro Inc., an 80% AGL Resources-owned billing and customerservice provider, announced last week it is cutting staff andreorganizing because energy deregulation is taking hold too slowly.

April 10, 2000

Embattled Billing Service Cuts Staff, Reorganizes

Utilipro Inc., an 80% AGL Resources-owned customer-caresolutions provider, announced yesterday it is cutting staff andreorganizing because energy deregulation is taking hold too slowly.

April 7, 2000

FP&L Vows to be One of the Cleanest Utilities

Florida Power & Light Co. says it will meet future customergrowth in this decade by increasing the electricity generatingcapability of its system by 24% using environmentally friendlynatural-gas technology.

April 4, 2000