Washington state regulators fined Bellevue, WA-based Puget Sound Energy (PSE) $430,000 for improperly charging natural gas and electric utility residential customers for disconnecting their service. The Washington Utilities and Transportation Commission (UTC) approved a multi-party settlement agreement that alleged 1,639 violations by the combination utility of the state’s consumer protection rules. In addition, PSE now has refunded disconnect-visit fees it charged more than 9,000 customers, dating back to December 2009. PSE also has agreed to change its policy regarding the disconnection visits, the UTC said.

©Copyright 2012Intelligence Press Inc. All rights reserved. The preceding news reportmay not be republished or redistributed, in whole or in part, in anyform, without prior written consent of Intelligence Press, Inc.