The Los Angeles County Board of Supervisors honored Sempra Energy’s Southern California Gas Co., recognizing the utility’s recent top national ranking for customer service by J.D. Power. SoCalGas ranked highest for customer satisfaction among natural gas utilities in the western United States and scored highest nationwide in the latest J.D. Power study, which determined the ranking by interviewing more than 12,000 customers. The ranking looks at six criteria: company image, price and value, communications, billing and payments, customer service, and field services. The gas utility — the nation’s largest — came out on top among all 56 large natural gas utilities in the study, the county resolution noted.

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