Interviews

Nexen topped the rankings of gas purchasers/marketers in a new customer satisfaction survey based on 300 interviews with gas producers by Missouri-based Mastiogale. Other top buyers that exceeded the industry benchmark were BP, ConocoPhillips, Shell Energy Trading and Corpus Christi-based marketer Shoreline Gas.

Nexen topped the rankings of gas purchasers/marketers in a new customer satisfaction survey based on 300 interviews with gas producers by Missouri-based Mastiogale. Other top buyers that exceeded the industry benchmark were BP, ConocoPhillips, Shell Energy Trading and Corpus Christi-based marketer Shoreline Gas.

Texas Gas Transmission came out on top of the Mastiogale pipeline company customer satisfaction ranking, which was based on interviews with industrial customers, local distribution companies, independent power producers, gas and oil producers and marketing companies. Transportation reliability, contract security and scheduling accuracy were the key criteria customers used to evaluate the quality of pipeline service, according to the survey.

Former Enron Corp. CEO Jeffrey Skilling has claimed in recent interviews that he was unaware of the details of off-balance sheet transactions that pushed the company toward bankruptcy in December, but The Wall Street Journal reported Wednesday that internal company documents indicate management and the board of directors considered the dubious deals “integral” to Enron’s growth. In recent days, Skilling has denied intimate knowledge of the transactions, while former CFO Andrew Fastow, who set them up, has indicated through attorneys that he did so with Enron management’s full knowledge.