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BENTEK Study Finds Commercial Customers Distrust Marketers

A new study finds all is not well with the relationship betweenenergy marketers and service companies and their commercialcustomers. Indeed, BENTEK Energy Research says “commercialcustomers feel marketers and ESCOs promise prices that are notrealized, underperform on services, and they are not meetingcustomers’ needs in helping to reduce their energy consumption.”

January 11, 1999
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