As the original expiration date has expired for most moratoriums on utility shut-offs for nonpayment, several companies within the oil and gas industry continue to support their customers during the Covid-19 pandemic.

Since March, NGI has reported on the efforts of more than 57 domestic and international corporations, foundations and utilities as they responded to the outbreak by implementing customer assistance programs or suspending disconnection for nonpayment. 

Those efforts are continuing. In mid-July, Indianapolis Power & Light Co. (IPL) implemented another set of planned options to assist customers experiencing financial hardships because of the Covid-19 pandemic. IPL is offering flexible payment arrangements to its 470,000 residential customers. 

Additionally, IPL...