cyber security response

FERC staff and electric utility regulators have outlined in a report best practices on how to effectively respond to and recover from cyber security incidents like the one that caused a natural gas pipeline to temporarily shut down earlier this year.

Staff of the Federal Energy Regulatory Commission and the North American Electric Reliability Corporation (NERC) identified common elements in Incident Response and Recovery (IRR) plans among electric utilities.

Effective IRR procedures contain well-defined personnel roles, promote accountability and empower personnel to act without unnecessary delays, the agencies said in the report published on Monday. Successful plans also use supporting technology and automated tools while recognizing the importance of human...