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FREQUENTLY ASKED QUESTIONS

General Questions

The login box is found at the top right-hand corner of every page on our website. It is also available in our menu located in the top left-hand corner.

Your username is the email address associated with your account, and if you forgot your password you can click here to reset it.

If you are already logged in then you will see your name where the login boxes should be. 

If you are logged in and want to change your password, go to the top left-hand corner menu and click on the “My Account” button. You will then need to navigate to “Manage Profile” to type in your new password. 

If you are not logged in and do not know your password you can click here to reset it.

Natural Gas Intelligence is a subscription service. If you are interested in receiving NGI natural gas and LNG pricing indexes, data and news, or need additional information, please contact sales@naturalgasintel.com.

Natural Gas Intelligence is one of only two price reporting agencies that has access to Intercontinental Exchange (ICE) trade data, which supports a robust and market-driven price index. NGI uses transactions from ICE along with reported prices to arrive at its daily, weekly and bidweek price indexes. Find out more about NGI’s price index methodology here.

NGI publishes daily, weekly and monthly (Bidweek) pricing data, as well as forward curves. To find out specifics, our Publishing Calendar can be found here.

NGI content is delivered via e-newsletters and the NGI website. Additionally, most NGI content is available in PDF for read-only use. For data consumption, NGI provides web and API delivery mechanisms, as well as third-party channel partners. For more information, contact sales@naturalgasintel.com.

NGI is one of only two price reporting agencies that include ICE transactions to determine its natural gas indexes. ICE is an electronic trading platform where the bulk of physical and financial natural gas trades are done for North America. By incorporating ICE trade data with NGI-reported company trades, NGI is able to provide more representative and transparent pricing data. Find out more about NGI’s price index methodology here.

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