Account Manager
Overview:
We are seeking a dynamic and results-driven Account Manager to join our subscription sales team. The Account Manager will play a crucial role in achieving revenue targets through timely renewal operations, upselling and cross-selling to existing clients, as well as identifying and closing new sales opportunities. This position will also involve managing customer inquiries alongside our CRM.
Company:
We are a leading price reporting agency specializing in delivering comprehensive news, insights, and price indexes for the North American natural gas market. Our mission is to provide our clients with accurate and timely data and information to make informed decisions in the dynamic energy landscape.
Department:
Sales
Position Type:
Full time, salaried, exempt
Location:
Houston, Hybrid
Organizational
Relationships:
This role reports to the Sr. Vice President of Sales and works cross-functionally with the sales, customer service and marketing teams.
Primary
Responsibilities:
The Account Manager has three main focuses at NGI, including:
Subscription Sales
● Work with senior sales staff to strategize and renew a recurring group of clients.
● Proactively build and consciously maintain successful client relationships.
● Create new business through organized prospecting and lead conversion to effectively meet individual and team sales goals.
● Manage sales pipeline and provide accurate sales forecasts.
Sales Support
● Qualify incoming leads for senior sales staff daily.
● Organize and maintain company-wide CRM with personal activities and client meeting notes to better inform business decisions.
● Perform usage analysis to support customer retention .
● Support client account maintenance.
Customer Support
● Support internal onboarding documentation and processes for new clients.
● Serve as first point of contact for all incoming client and prospect inquiries.
● Serve as NGI representative at industry events to engage the market and identify sales and marketing opportunities.
Perform additional related duties as necessary.
Subscription Sales
● Work with senior sales staff to strategize and renew a recurring group of clients.
● Proactively build and consciously maintain successful client relationships.
● Create new business through organized prospecting and lead conversion to effectively meet individual and team sales goals.
● Manage sales pipeline and provide accurate sales forecasts.
Sales Support
● Qualify incoming leads for senior sales staff daily.
● Organize and maintain company-wide CRM with personal activities and client meeting notes to better inform business decisions.
● Perform usage analysis to support customer retention .
● Support client account maintenance.
Customer Support
● Support internal onboarding documentation and processes for new clients.
● Serve as first point of contact for all incoming client and prospect inquiries.
● Serve as NGI representative at industry events to engage the market and identify sales and marketing opportunities.
Perform additional related duties as necessary.
Preferred Education,
Experience &
Skills:
• Bachelor's degree or at least 5 years of business-to-business sales experience.
• Experience in selling subscriptions and familiarity with the energy industry preferred.
• Proven successful track record of consultative and remote sales.
• Strong communication, organization and prioritization skills.
• Effective time management and proactive team player.
• Creative cross-functional collaborator who looks for opportunities to grow business and address market needs.
• Experience in selling subscriptions and familiarity with the energy industry preferred.
• Proven successful track record of consultative and remote sales.
• Strong communication, organization and prioritization skills.
• Effective time management and proactive team player.
• Creative cross-functional collaborator who looks for opportunities to grow business and address market needs.
Pay:
Salary commensurate with experience, plus comprehensive commission plan
Benefits of joining NGI as a Full-Time Employee:
• Fully Comped Anthem Blue Cross Blue Shield Medical/Dental/Vision
• Paid time off based on tenure and ability to cash out at will
• 401K matching after 90 days of employment
• Life and Disability Insurance after 90 days of employment
• Flexible spending accounts
• WFH/commute + wellness stipend
• Birthday + anniversary cash
• Growing team with exceptional employee retention
• Paid time off based on tenure and ability to cash out at will
• 401K matching after 90 days of employment
• Life and Disability Insurance after 90 days of employment
• Flexible spending accounts
• WFH/commute + wellness stipend
• Birthday + anniversary cash
• Growing team with exceptional employee retention
Mission:
Believing that transparent markets empower businesses, economies, and communities, NGI provides natural gas prices and key news, insights and data for the North American energy markets. As a woman-founded and still family-owned and -operated business, NGI knows that our core strength comes from the people with whom we work.
Values:
NGI comprises a diverse team of experienced professionals who make our service offerings world-renowned. To whichever team you contribute, your focus will be on accuracy, integrity, and a customer-centric approach. We operate primarily from Houston and Washington, D.C., with other team members distributed across North America.
Everyone at NGI is expected to uphold our company values by practicing #integrity, focusing on being #insightful and #accurate, embracing #teamwork, and supporting our guiding principles of #NGI-First in content creation, #See-Something-Say-Something, #Customer-Focus, and being #Market-Driven.
Everyone at NGI is expected to uphold our company values by practicing #integrity, focusing on being #insightful and #accurate, embracing #teamwork, and supporting our guiding principles of #NGI-First in content creation, #See-Something-Say-Something, #Customer-Focus, and being #Market-Driven.
NGI is an Equal Opportunity Employer. NGI does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Interested applicants please email your cover letter and resume to recruitment@naturalgasintel.com.