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Ways to get help
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Client Support: 1.800.427.5747 (business hours)
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Chat online with NGI Live Chat (business hours)
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email
Email Us: info@naturalgasintel.com
Frequently Asked Questions
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How do I get NGI pricing data and news?
Natural Gas Intelligence is a subscription service. If you are interested in receiving NGI natural gas and LNG pricing indexes, data and news, or need additional information, please contact sales@naturalgasintel.com.
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How does NGI’s price index methodology compare to others in the market?
Natural Gas Intelligence is one of only two price reporting agencies that has access to Intercontinental Exchange (ICE) trade data, which supports a robust and market-driven price index. NGI uses transactions from ICE along with reported prices to arrive at its daily, weekly and bidweek price indexes. Find out more about NGI’s price index methodology here.
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On which days does NGI publish prices?
NGI publishes daily, weekly and monthly (Bidweek) pricing data, as well as forward curves. To find out specifics, our Publishing Calendar can be found here.
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In what forms can I access NGI content?
NGI content is delivered via e-newsletters and the NGI website. Additionally, most NGI content is available in PDF for read-only use. For data consumption, NGI provides web and API delivery mechanisms, as well as third-party channel partners. For more information, contact sales@naturalgasintel.com.
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Why does it matter that NGI has Intercontinental Exchange (ICE) trade data?
NGI is one of only two price reporting agencies that include ICE transactions to determine its natural gas indexes. ICE is an electronic trading platform where the bulk of physical and financial natural gas trades are done for North America. By incorporating ICE trade data with NGI-reported company trades, NGI is able to provide more representative and transparent pricing data. Find out more about NGI’s price index methodology here.