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PA Sets Rules for Electric Customer Choice

PA Sets Rules for Electric Customer Choice

The Pennsylvania Public Utility Commission finalized rules for full customer choice, setting the procedure by which all of the state's 5.2 million electric customers can choose suppliers.

Under Pennsylvania law, two-thirds of all customers became eligible for choice at the beginning of this year. About 400,000 customers have already selected a competitive supplier. Participating customers represent about 25% of total electricity sales in Pennsylvania. These customers are estimated to be saving $500 million annually on their electric bills.

Under the new rules for full customer choice, the commonwealth's utilities will mail by Sept. 1 information packages to all customers that have not chosen a supplier. The packages will provide customers with information about electric choice, including their "price to compare" in shopping for a supplier and a list of the suppliers serving their rate class.

The packages will contain a postcard or other form which the customer can use to restrict release of all information to licensed suppliers or to restrict release of just electric usage information. If release is not restricted by the customer, then the utility will provide to licensed suppliers the customer name, address, account number, rate class and usage information. Suppliers would not be given customer telephone numbers.

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