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Brief – CPUC Customer Protections

California’s residential and small business natural gas customers choosing to use third-party procurement, including transportation, will have some added protections following adoption of requirements for the third party providers by the California Public Utilities Commission. The rules are in response to SB 656. In addition to the agent registration, a formal and informal complaint process has been created, and a standard list of services and other consumer options and protections.

ISSN © 2577-9877 | ISSN © 1532-1231

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