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Utilipro Assembles Posse for Marketer Services

Utilipro Assembles Posse for Marketer Services

AGL Resources is capitalizing on the experience gained in the precedent-setting unbundling of its Atlanta Gas Light subsidiary, organizing a separate partnership to offer all the services a company will need to move into the competitive market.

AGL owns a majority of Utilipro, which is partnering with a sextet of companies to provide bundled customer care services in the newly deregulated Georgia market. Companies signing on with Utilipro are First Union Corp., Equifax, Dun and Bradstreet, IBM, Travelers Express, and Systems &amp Computer Technology Corp. (SCT). Services include credit scoring, billing, and remittance processing.

"This team allows marketers to build their customer service reputation on the backs of solid, best-in-class, industry leaders," said Utilipro President Mike Foley.

First Union will handle payment processing for Utilipro. Dun &amp Bradstreet will provide credit information on commercial accounts in the United States. Dun &amp Bradstreet collects and maintains information on more than 11 million businesses in the U.S. Equifax will provide credit scoring for residential customers. IBM will provide customer statement printing and mailing services. Travelers Express will provide walk-in payment locations in the United States. SCT has licensed its Banner customer management system to Utilipro.

Utilipro recently signed a letter of intent with Direct Energy Marketing Limited (DEML), Canada's largest independent gas marketing company, and Apollo Gas Inc. (AGI), a subsidiary of Apollo Gas Income Fund, to directly bill customers for gas and energy-related services in Canada. Utilipro opens its Canadian office in Toronto, Ontario in January 1999. Joe Fisher, Houston

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