PA Sets Rules for Electric Customer Choice
The Pennsylvania Public Utility Commission finalized rules for
full customer choice, setting the procedure by which all of the
state's 5.2 million electric customers can choose suppliers.
Under Pennsylvania law, two-thirds of all customers became
eligible for choice at the beginning of this year. About 400,000
customers have already selected a competitive supplier.
Participating customers represent about 25% of total electricity
sales in Pennsylvania. These customers are estimated to be saving
$500 million annually on their electric bills.
Under the new rules for full customer choice, the commonwealth's
utilities will mail by Sept. 1 information packages to all
customers that have not chosen a supplier. The packages will
provide customers with information about electric choice, including
their "price to compare" in shopping for a supplier and a list of
the suppliers serving their rate class.
The packages will contain a postcard or other form which the
customer can use to restrict release of all information to licensed
suppliers or to restrict release of just electric usage
information. If release is not restricted by the customer, then the
utility will provide to licensed suppliers the customer name,
address, account number, rate class and usage information.
Suppliers would not be given customer telephone numbers.
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